Better digital service, powered by AI
AI Chat
A conversational AI layer that delivers instant, accurate answers from your website content – proven to reduce human support tickets by up to 46% for the City of Reykjavík

Your content, converted into conversation
Turn your website into an AI-powered answer engine
AI Chat crawls and understands your website content to deliver clear, source-based answers in a conversational experience – helping users move forward instantly
Why do organizations use AI Chat?
Reduce manual work
Reduce support tickets
AI Chat answers questions accurately using all your website content
Increase user satisfaction
Help users navigate your content easier and find what they need faster
Unlock content ideas
Learn what users are searching for on your website and create content that meets their needs
How does it work?
1
Crawls and analyzes your website content
2
Understands user questions in natural language
3
Returns contextual answers grounded in your verified pages
4
Helps guide users to specific resources
5
Enables conversational follow-ups
Best Suited For
Public Websites
Service Hubs
Municipalities
Higher Education
Key Benefits
Choose your source of truth
Add internal sources and public websites as a knowledge base, so AI Chat builds accurate answers from your content
Liberate internal time
Spend less time answering questions and more time creating content that AI reads and responds with

Customer Story
Reykjavík streamlines resident support –
over 5,000 chats successfully resolved by Cludo’s AI Chat
Since introducing Cludo’s AI Chat and AI Summary, the City of Reykjavík has seen faster answers and lighter workloads – with over 5,000 chats handled by AI. Citizens now get the information they need instantly, without waiting or digging through links.
Safe Data
Audited, Global Security and Compliance
Data hosting
We have data hosting options in both the EU and US
Data masking
Organizations can define precisely what should be anonymized
Safe use of AI
Create your own Canned Responses to ensure consistency and reduce the risk of hallucinations
W3C compliant
W3C compliance is the foundation for accessibility
GDPR compliant
Secure, Data Sovereignty
ISAE
3402
Audited internal controls
ISAE
3000
Security & Data Privacy
EAA standards
Accessibility standard in Europe
