AI Chat

A conversational AI layer that delivers instant, accurate answers from your website content – proven to reduce human support tickets by up to 46% for the City of Reykjavík

Turn your website into an AI-powered answer engine

AI Chat crawls and understands your website content to deliver clear, source-based answers in a conversational experience – helping users move forward instantly

Reduce manual work

Reduce support tickets

AI Chat answers questions accurately using all your website content

Increase user satisfaction

Help users navigate your content easier and find what they need faster

Unlock content ideas

Learn what users are searching for on your website and create content that meets their needs

How does it work?

1

Crawls and analyzes your website content

2

Understands user questions in natural language

3

Returns contextual answers grounded in your verified pages

4

Helps guide users to specific resources

5

Enables conversational follow-ups

Best Suited For

Public Websites

Service Hubs

Municipalities

Higher Education

Key Benefits

Choose your source of truth

Add internal sources and public websites as a knowledge base, so AI Chat builds accurate answers from your content

Liberate internal time

Spend less time answering questions and more time creating content that AI reads and responds with

Reykjavík streamlines resident support –

over 5,000 chats successfully resolved by Cludo’s AI Chat

Since introducing Cludo’s AI Chat and AI Summary, the City of Reykjavík has seen faster answers and lighter workloads – with over 5,000 chats handled by AI. Citizens now get the information they need instantly, without waiting or digging through links.

Audited, Global Security and Compliance

Data hosting

We have data hosting options in both the EU and US

Data masking

Organizations can define precisely what should be anonymized

Safe use of AI

Create your own Canned Responses to ensure consistency and reduce the risk of hallucinations

W3C compliant

W3C compliance is the foundation for accessibility

GDPR compliant

Secure, Data Sovereignty

ISAE
3402

Audited internal controls

ISAE
3000

Security & Data Privacy

EAA
standards

Accessibility standard in Europe

Want to learn more about AI Chat?