AI answers, grounded in your content.
AI Summary
Add extra value to your traditional site search by displaying an AI-generated response above the search results.
Designed to work with your existing search
AI Summary is a layer that generates concise summaries based on your website content, helping users understand topics quickly and decide where to click next.
As a standalone product, it fits on top of your existing search solution, enabling faster implementation without changes to your current setup.
Why AI Summary?
Primary reasons organizations choose Cludo
Build your own solution in minutes
With Cludo’s Experience Builder, you can design and configure your AI Summary directly inside your search experience — without touching code.
Instant
answers
AI-generated answers grounded in your website’s live search index – with direct links to your real content.
Quick implementation
AI Summary is quick to implement – with minimal setup and no complex technical integration.
71% Faster Resolution
Reduce “clicks-to-answer” from 7 down to 2 with AI-powered summaries.
How does it work?
1
Cludo AI analyzes all relevant indexed content
2
Generates a concise summary when a search is performed
3
Displays it at the top of the search results page
4
Retains full transparency with standard search results below
5
Control answers with canned responses
Best Suited For
Municipalities
Higher Education
Multi-domain Websites
Key Benefits
Get the most out of AI Summary
Control answers with canned responses
For queries where accuracy is non-negotiable, Canned Responses let you define the exact answer AI Summary will show. No hallucinations, no surprises. Set predefined responses for specific keywords and ensure your most critical information is always delivered correctly, every time.
Site sources with in-text citations
Every AI Summary can include inline references that link directly back to the source pages on your site. Users see not just the answer, but where it came from — making it easy to verify information and explore further. It’s the transparency your visitors expect from AI, and the credibility your organization needs.
Analyze queries and improve your site
AI Summary Analytics shows you exactly which queries triggered a summary and where the AI fell short. Use built-in feedback trends and success rates to spot content gaps, prioritize updates, and continuously improve the answers your visitors get.
Customer Story
Chesterfield County delivers zero-complaint search
300,000+ AI Summaries generated in the first year
Chesterfield County replaced a manually-managed chatbot with Cludo’s AI Summary — and the results spoke for themselves. Residents now get answers in 2–3 clicks instead of 5–7, complaint volume dropped to zero, and the county was named a first-place Digital Counties Survey winner two years running.
Safe Data
Audited, Global Security and Compliance
Data hosting
We have data hosting options in both the EU and US
Keep it under control
For specific searches, you can define what the answer should be
Custom prompting
Shape the tone of Cludo AI to align with your brand, voice, and website
W3C compliant
W3C compliance is the foundation for accessibility
GDPR compliant
Secure, Data Sovereignty
ISAE
3402
Audited internal controls
ISAE
3000
Security & Data Privacy
EAA standards
Accessibility standard in Europe
