Subprocessors
EMEA
Customer accounts provisioned in the EMEA area will use our EU infrastructure subprocessor:
| Processor name | Processor location | Processor registration no. | Processor function |
| Amazon Web Services (EU) | Germany | B186284 | Hosting and infrastructure |
US
Customer accounts provisioned in the US will use our US infrastructure subprocessor:
| Processor name | Processor location | Processor registration no. | Processor function |
| Amazon Web Services (US) | US | 0000174230 | Hosting and infrastructure |
OpenAI
If you’ve purchased one of our solutions which includes the ChatGPT integration, it requires the use of the following subprocessor:
| Processor name | Processor location | Processor registration no. | Processor function |
| OpenAI (API integration self-build) | US and EU (Cloud infrastructure) | 3692745 | Part of the search solution on website, reply to prompts regarding website searches. Not being trained by Cludo. |
Miðeind
If you’re an Icelandic customer with the Miðeind integration, it requires the use of the following subprocessor:
| Processor name | Processor location | Processor registration no. | Processor function |
| Miðeind | Iceland | 3692745 | Natural language processing to Icelandic. |