AI Layers from Cludo
Deliver better answers with AI Search Layers
Your visitors want answers, not 10 blue links. We make that possible with our three standalone AI layers:
All designed to deliver the most accurate answers from your site content.
What are aI layers?
Add-ons for your website
AI Layers is a suite of independent AI search products, each designed to deliver the most accurate answers from your website – whether through search, summaries, or conversational experiences.
The 3 AI Layers
AI Chat
A conversational chat embedded on your website.
Cludo crawls and analyzes your entire website content and uses it to provide direct, contextual answers in a chat-style interface.
Ideal for guiding visitors quickly to the right information without requiring them to navigate or search manually.
Best for:
Local governments
Service hubs
Municipalities
Higher education
Customer-facing portals
AI Summary
An add-on to your site search that generates an AI-powered answer at the top of the search results page.
AI Summary reads and synthesizes your indexed content in real time and displays a brief, accurate summary directly above the traditional search results.
Users still get full search results – but with a clear, instant answer first.
Best for:
Municipalities
Service hubs
Higher education
Customer-facing portals
AI Mode
AI Mode enables users to explore your content through a rich, conversational interface designed for deeper discovery and follow-up questions.
Upcoming integrations with SharePoint, knowledge bases, and internal repositories will transform AI Mode into a central enterprise knowledge assistant, using MCP.
Best for:
Intranets
Enterprise search
Employee self-service
Multi-system knowledge environmetns
Benefits
Why add an AI layer… or three?
Increase User Satisfaction
All layers are built to deliver accurate, content-based answers
3 Independent AI Products
Summary, Chat, and Mode – choose one or scale across all
Lower Support Volume
Cludo Chat and Summary have a proven track record of reducing support volume
Enterprise-Ready Security
GDPR-compliant with optional EU-based data hosting
Global Support & Dedicated CSM
Fast support with a dedicated Customer Success Manager
Flexible Deployment
Deploy AI where it fits best – search, summaries, chat, or full conversational mode
Real Cludo Customers Using AI Layers
How AI Layers Can Transform a Site
The City of
Reykjavík
46% of total support volume now handled by AI
Reykjavík added AI Chat and AI Summary to cut repeat questions to its support agents. In the first seven months, AI handled over 5,000 chats. Citizens can still reach a live agent at any time.
Massachusetts College of Liberal Arts
57% fewer unanswered queries in just two months
MCLA’s small marketing team launched AI Summary and an AI Chat assistant (the Beacon Bot) to help prospective students find answers on their own. Search engagement rose 19.2%, and click-through improved 15.2%.
Chesterfield County, Virginia
From 7 clicks to 2: faster answers, with zero search complaints
Chesterfield County served more than 300,000 AI summaries in its first year. Residents now reach answers in two or three clicks instead of five to seven, and often in none.
Safe Data
Audited, Global Security and Compliance
W3C compliant
W3C compliance is the foundation for accessibility
GDPR compliant
Secure, Data Sovereignty
ISAE
3402
Audited internal controls
ISAE
3000
Security & Data Privacy
EAA standards
Accessibility standard in Europe
