Meet AI Summary: The answer before the scroll.
AI answers your students can trust.
Students searching for tuition, deadlines, and housing don’t want a list of links, they want the answer. AI Summary delivers it at the top of every search, cited and grounded in your own content.
Why AI Summary for Higher Ed?
Students expect instant answers.
Your search should deliver them.
Students find answers instantly
No more “I couldn’t find it on your website” support tickets — tuition, deadlines, and housing answered on the first scroll.
Your content stays in control
Every answer is grounded in your own pages with inline citations — not pulled from the open web.
Built on search you already trust
AI Summary layers directly onto your existing Cludo AI Search — your relevance controls carry over with no duplicate setup.
Features
Everything you need, out of the box.
Built for institutions that need accurate, transparent, and controllable AI answers.
Streaming Responses
Answers appear as they generate, so the experience feels immediate — not like a loading spinner.
In-Text Citations
Every answer links back to your own pages, so students and staff can verify and dig deeper.
Canned Responses
Override the LLM for sensitive topics: accreditation, financial aid policies, legal language — with guaranteed wording.
Feedback Loop
Thumbs up/down on every answer. Use insights to improve content and tune page rankings.
Analytics
See what students are actually asking, the answers served, and where your content has gaps.
Collapse AI Summary
Answer stays truncated while streaming so the user’s page position never jumps unexpectedly.
Experience Builder
Design and configure AI Summary’s look directly inside MyCludo — no code required.
Custom Prompting
Shape the tone, style, and formatting of responses to match your institution’s voice.
Built on Your Foundation
Already using AI Search?
You’re most of the way there.
AI Summary layers directly on top of the hybrid and vector AI Search you already use. The relevance controls you’ve already configured carry over — no duplicate setup required.
Page Rankings
Prioritize the pages that matter most in AI-generated answers.
Boostings
Surface high-value content based on metadata and custom rules.
Synonyms
Match student language to your content — even when the words differ.
Misspellings
Catch common typos so students still get the right answer.
Use Cases
High-Quality Answers for Website Users
Our solution performs best on high-content websites, which are most commonly found in these three sectors:
Public Sector
Provide instant answers via AI Chat or AI Summary to reduce support load and improve citizen or customer experience.
Content-heavy Orgs
Use AI Summary to simplify complex search journeys and help users navigate large knowledge libraries.
Enterprise Intranet
Deploy AI Mode with multi-source integration to unify access to internal documents, systems, and knowledge platforms.
Real higher ed searches. Real AI answers.
See AI Summary in Action
Massachusetts College of Liberal Arts
A full tuition breakdown before the first scroll.
“how much is tuition?”AI Summary returns a complete breakdown by residency — in-state, out-of-state, and fees — with inline citations, before students scroll to a single result.
Try it at mcla.edu
Northwood University
The right answer, on the first scroll.
“admissions”AI Summary returns the exact Move-In Day and Welcome Weekend dates with a linked citation — no hunting through event pages or PDFs required.
Try it at northwood.eduCommon Questions
AI Summary FAQs
No. AI Summary is a layer that sits on top of your existing search results — it adds an AI-generated answer above the list, but the traditional results remain fully intact below. If you’re already on Cludo AI Search, it connects directly to your existing index with no duplicate setup required.
Minimal. AI Summary is designed for fast deployment without complex technical integration. Your IT team adds a small JavaScript snippet to your search page, and configuration happens inside MyCludo — including styling via the Experience Builder — so most of the setup is handled by your web or marketing team, not engineering.
No. Cludo does not train any LLMs on customer or end-user data. AI Summary runs through OpenAI’s commercial API, and data sent through the API is not used to train or improve OpenAI models.
No. Feedback gives you insights — you decide whether to adjust rankings, add indexed pages, or create AI Canned Responses. No automatic relevance changes are made based on feedback.
Yes. AI Canned Responses let you override the LLM entirely for specific queries, guaranteeing the exact wording shown — useful for financial aid policy, legal disclaimers, and accreditation language.
Yes. Cludo’s crawlers index your full content library — web pages, PDFs, and other documents — so AI Summary can draw on course catalogs, financial aid guides, handbooks, and any other files you’ve made searchable. If it’s in your index, it can inform the answer.
