Cludo for Banks and Credit unions
Turn Your Finance Website Into an Answer Engine
Members searching your site don’t want a list of links, they want the answer. See how AI-powered search and answers help your site visitors find what they need — accessibly, accurately, and grounded in your own content.
Members expect instant answers. Your search should deliver them.
Answer the questions that jam your call center
Everyday questions get answered at the top of the results, so they don’t turn into calls.
Every answer stays grounded in your content
AI Search and AI Summary answers cite your own pages, not the open web. What members see matches what your compliance team signed off on.
Built onto search you already trust
Our AI Layers sit on top of the relevance controls your team already manages. You don’t need a redesign, a core integration or an IT project.
Built for Banks & credit unions
Accessible by design. Responsible by default.
In financial services, a wrong answer is a risk. Cludo is built so search and AI answers hold up to that standard.
Accessible for every member
- Built on W3C accessibility foundations
- Designed for every visitor, regardless of ability, age, or device
- Fewer members stuck, and fewer calls and branch visits for simple questions
Responsible AI for regulated industries
- Answers grounded in your own published content, not the open web
- Controls audited under ISAE 3402 and ISAE 3000, and GDPR-compliant
- You can see every question members ask and spot where your content falls short
Real financial searches. Real answers.
AI search, done your way.
Blaze Credit Union
Everyday member questions, answered in search.
Members type things like “ATM near me,” and Blaze’s search takes them straight to what they need. Try it yourself on blazecu.com.
See it live on BlazeCU.com
Apple Federal Credit Union
Search that speaks your members’ language.
Apple FCU replaced its CMS search with Cludo and learned how members actually search. For example, members typed “wire transfer” when the site said “external transfer.” Quicklinks now take them straight to the right page.
Read the Apple FCU storyTest AI Search and Summary on your site.
AI Search and AI Summary turn every visit into an answer. Members stop guessing, your contact center gets fewer routine calls, and your team finally sees what people are really searching for. Submit your website and we’ll send over a test site for your team to explore.
Use Cases
High-Quality Answers for Website Users
Our solution performs best on high-content websites, which are most commonly found in these three sectors:
Public Sector
Provide instant answers via AI Chat or AI Summary to reduce support load and improve citizen or customer experience.
Content-heavy Orgs
Use AI Summary to simplify complex search journeys and help users navigate large knowledge libraries.
Enterprise Intranet
Deploy AI Mode with multi-source integration to unify access to internal documents, systems, and knowledge platforms.
